Career & Technical Training DRAFT

Course Duration: 160 Hours

Cost: $4,250

Course Summary: This intensive training program is conducted via Live, Distance education. Students will be provided unique usernames and logins to access NIT’s Blackboard and Blackboard Collaborate accounts. Training covers advanced tools and knowledge needed for employment in the administrative field. Students must have successfully completed Administrative Training Level One or show proof of required skill in the following areas: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint. This training includes hard and soft skills, including advanced computer skills, personal finance, budgeting, electronic file storage and creation, databases, and communication.

Topics Covered:

• Adobe
• Microsoft Suite
• ZOOM Meetings
• Business Projects
• OP & P&P
• Microsoft Publisher
• Budgets
• Electronic Files/Cloud
• Verbal and Non-Verbal Communication
• Marketing Overview
• Business Writing
• Office Etiquette
• Databases
  

Course Duration: 12 Hours

Cost: $300

Course Summary: Business Basics is a two-day interactive, online workshop designed for Southeast Alaskans who are looking to launch a business. Whether you have an idea that you’re looking to turn into a business or a side project you are looking to expand, this workshop will give you the knowledge, tools, and connections needed to build a successful business that benefits our Southeast Alaskan community, environment, and the economy.

Topics Covered:

• Outline for a personalized business plan
• Learn tools to find financial projections
• How to apply for a business license
• Paying taxes
• Growing your business
• Funding your business
• Connections to experienced mentors
• Join A network of entrepreneurs across the region who are excited to build thriving, sustainable businesses in Alaska!

Course Duration: 600 hours

Cost: $4,000

Course Summary: The Child Development Associate (CDA) course will be delivered through a blended learning environment that includes direct coaching and instruction, online training, and early childhood classroom internships. Successful candidates will graduate with a national CDA credential and receive job placement assistance. If you are interested in working with young children and families, we encourage you to register for the CDA course.

Topics Covered:

• Basics of Brain Development
• Connecting with Children
• Interactions and Relationships
• Guidance that Works
• Value of Play
• Health & Safety
• Engagement
• Ethics and Professionalism
  

Course Duration: 160 hours

Cost: $15,000

Course Summary: This 160-Hour, 4-week program is available to students 19 years and older. Students will receive the training necessary to be successful as an entry level truck driver. The program begins with commercial license permit (CPL) preparation and FMCSA ELDT theory, during which students are prepared to test for their CLP. Once students have gained a CLP, they will continue to the driving range, street, and highway practical exercises. Every student will practice all of the skills necessary to safely operate a tractor trailer and successfully complete the CDL Class A road exam. Students learn and master turning, backing and shifting skills on an 80+ acre driving range. Once student drivers have gained experience and confidence on the driving range, the training continues with street and highway driving. All training including the FM CSA ELDT Lab/BTW is conducted in preparation of the Class A CDL road exam.

Topics Covered:

• General Knowledge/Basic Operation
• Non-Driving Activities
• Safe Operating Procedure
• Advanced Operating Practices
• Combination Vehicles
• Air Brakes
• Vehicle Systems & Reporting Malfunctions

Course Duration: 6 Hours

Cost: $150

Course Summary: Looking to build your credit and improve your personal financial wellness? Join us for a virtual workshop where you will learn strategies for managing your money, setting financial goals, building credit, and more! Participants who complete the workshop will be eligible to apply for a Credit-Builder Card through Tongass Federal Credit Union!Online and In-person course available.

Topics Covered:

• Financial Goal Setting
• Spending Plan
• Creating a Cash Flow Budget
• Money Management
• Understanding Credit
• Wealth Building Strategies
• Debt Repayment
  

Course Duration: 6 Hours

Cost: $175

Course Summary: This course will provide individuals in the workplace the knowledge and skills necessary to recognize and provide basic care for injuries and sudden illnesses, including how to use an automated external defibrillator (AED) for victims of sudden cardiac arrest, until advanced medical personnel arrive and take over. Upon completion, students will receive a Generations Southeast certificate and American Heart Association certification.

Topics Covered:

• Before Giving Care
• Checking an Injured or Ill Person
• Cardiac Emergencies 
• Giving CPR
• Using an AED
  

Course Duration: 6 Hours

Cost: $150

Course Summary: While education, experience and technical skills are fundamental to performing a job, employers value employees who can communicate effectively and act professionally. The Work Readiness & Soft Skills Development training course is a comprehensive 6-hour curriculum designed to help participants enter the workforce with a foundation of skills that apply across a wide range of positions. No matter what technical skills a job may require, every job requires good soft skills. Online and In-person course available.

Topics Covered:

• Introduction of Soft Skills
• Workplace Communication
• Conflict Resolution
• Customer Service
• Interview Skills
• Leadership/Management
• Resume Writing
• Goal Setting

Course Duration: 6 Hours

Cost: TBD

Course Summary: 

Generations Southeast is offering Customer Service Training in partnership with Tlingit & Haida’s ARPA Citizen Support Services Department.

Customer Service Training will offer firsthand training for participants to gain an understanding of best practices for customer service through a direct one-on-one interaction between a customer and a representative. Upon course completion, participants will understand how to build rapport with customers through emotional intelligence, customer service best practices and tips, along with commonly used administrative techniques and processes. This course is a six-hour, one-day session offered three times per year via teleconference as well as once in person.

Topics Covered:

• Emotional Intelligence
• Customer Service Best Practices & Tips
• Conversational Etiquette
• De-Escalation Techniques
• Administrative Systems
• Common Phone Practices